betParx

A popular name when it comes to horse racing and casinos in the northeast, the betParx Sportsbook mobile app was launched in June of 2019 and is owned by Greenwood Gaming and Entertainment.

The app and website are only available in Pennsylvania, Maryland, Ohio, New Jersey, and Michigan. However, the app is under the name Play Gun Lake in Michigan due to a partnership deal, but it is still owned and operated by Parx Casino.

betParx - Review

For a long time Parx Casino has been well known in Pennsylvania and New Jersey for its history with horse racing and in-person casinos but since June of 2019 it is now also known for its online sportsbook app and website owned by Greenwood Gaming and Entertainment.

The betParx Sportsbook app and website are only available in five states at the moment: Pennsylvania, Ohio, New Jersey, Maryland, and Michigan. The sportsbook is also expected to be expanding to other states in the future, but there is no accurate timeline for these new expansions. Since it’s still early in existence, the app's reputation is still growing and will most likely become more prominent as it opens in different states.

A bettor can find the app on either the App Store or Google Play store depending on their device. The app and website offer a wide range of sports to bet on and a vast online casino as well. It offers a nice range of payment methods that could suit many customers' needs. When it comes to layout the product has a very simple design that could be navigated by new or longtime sports bettors, however, the layout can feel crowded at times.

Sports Betting Markets & Lines

If it’s a variety you're looking for then betParx Sportsbook is a good place to start. The betParx app offers all popular U.S sports and leagues like the NFL, NBA, MLB, NHL, and both college football and basketball.

Outside of the primary leagues, this product features a wide selection of international sports and leagues as well. Whether a customer is looking for tennis tournaments, F1 racing, golf, combat sports, or even international leagues of major sports they will be able to find and bet on them all inside the app.

For any sport or league, a customer wants to bet on there is a good chance this product provides the capability to do so. Whether a player is in the mood to bet on their favorite NBA team or expand out and bet on something like darts or German Bundesliga soccer they can do it all within the confines of the app.

Bets & Odds

Any type of bet a customer might be looking to make including spread bets, moneylines, parlays, teasers, player props, and futures they can make with the betParx Sportsbook. Bettors have the option to create same-game parlays as well to boost their odds.

When it comes to odds this product is very competitive with other major sportsbooks so the customer has the chance to find equivalent if not better odds within the app. However, when it comes to player prop bets at times the selection to choose from is much less than other competitors.

Live Betting

Live sports betting is another way customers can place bets and it can be found on both the betParx Sportsbook app and website. On the app or website sportsbook tab, there is an option to see and choose from all live sporting events going on at that moment, with a chance to separate them by sport. It is very easy for customers to both find and use.

This product does not offer the opportunity to watch or stream any of these live events only the option to bet on them.

betParx Payment And Withdrawal Options

The betParx Sportsbook offers a wide variety of options to deposit money into your account, and they are available to do on both the app and website. All of the major payment and banking options are available, the only major option this product does not offer is Apple Pay. Mobile banking, checks, wire transfers, debit/credit cards, and PayPal are just a few of the ways a customer can deposit and withdraw money hassle-free. The minimum deposit fee regardless of method is 10$.

When trying to withdraw funds it may take up to 2-3 days to process the transaction. Customers can withdraw money through online banking, check by mail or eCheck, at a betParx in-person casino, or with a Play+ card.

No matter what method a customer may want to use to deposit or withdraw into their account this product only accepts US currency. This app is very safe to use and trusted however it is always important to remember to keep track of the exact amount you may be depositing or withdrawing.

Deposit Methods

• ACH

• Bank Transfer

• Cash Cage (in person)

• Check through the mail

• Discover

• E-Check

• Maestro

• Mastercard

• Online banking

• PayPal

• Paysafecard

• Play+

• Skrill

• Visa

• Visa Electron

• Wire Transfer

Withdraw Options

• ACH/ eCheck

• Cage (in person)

• Online Banking

• Play+

• Check by mail

Accepted Currencies

• USD

Customer Service And Support

In terms of customer service and support betParx Sportsbook offers a wide range of FAQ sections that may answer any questions a customer might be having about the app. There are 13 different sections pertaining to all sorts of concerns or questions a customer may have.

If the FAQ page doesn’t answer a question customers can also message the customer service support center which is only available from 10:00 AM through 12:00 midnight ET every day so they do not offer 24/7 support. A customer could also email the customer support email if they don’t want to speak with the live chat team. Customers currently don’t have the option to call and speak to someone over the phone.

To find the customer support area on the app customers must go to the “more” tab and select “Help Center” once this is selected the customer is redirected off the app and onto the website.

Responsible Gaming Tools

When it comes to responsible gaming tools and information betParx Sportbooks does a nice job of offering a plethora of options to establish responsible gaming practices along with information on getting help with a gambling problem.

Under the “more” tab on the app and website, the customer can find the responsible gaming section. In this section, the customer can set deposit limits, bet limits, time limits, timeouts, and even the option to permanently close out an account.

Customers are also given the option to find a hotline they can call regarding a sports gambling problem. The phone number’s given can be used to call a specific state's gambling problem hotline or the DDAP hotline and website.

Mobile Betting With betParx Sportsbook

The betParx Sportsbook app is laid out in a very simple way. The app has five different tabs on the bottom that can lead you to either the casino, sportsbook, account tab, promotions tab, or the “more” tab that features the help center. Unlike other sportsbook apps the first tab a customer sees when the app is opened is the online casino tab.

The promotions for both the casino and sportsbook are easy to find as they are displayed nicely at the top of each page with appealing graphics.

Despite its simple layout at times the sportsbook can feel hard to navigate due to everything being forced onto one tab. It may take time to look for a specific game because of the crowded nature.

At times we experienced some lagging and app crashes while the app was verifying our location. Outside of these few incidents, the app ran quickly and efficiently no matter what function was being used.

Downloading The betParx Sportsbook App

When downloading the betParx Sportsbook the process is a tad bit different than other major sportsbooks. The app can be downloaded on any device with an Android or IOS operating system, however, once in the app store customers need to make sure to download the app specific to their state.

Customers in Pennsylvania and New Jersey will need to download the app that has their state abbreviation in the title. Users in Michigan can find the app under Play Gun Lake in the app store, it will have a slightly different layout than the main app but it is still operated by betParx.

The app has a 3.9/5 star rating on the App Store and a 4.3/5 star rating on the Google Play store.

Web Platform

The betParx Sportsbook website looks identical to the app and is very simple to use. The display tabs are clear and easy to navigate with solid response time.

Just like with the app the sportsbook section can feel crowded since everything is on one tab but its overall appearance is efficient and simple just like the app. The website doesn’t offer anything different than the app outside of being on a bigger layout.