Fanatics Sportsbook

Fanatics Inc. is a well-known name in the sports industry for their merchandising business which has grown exponentially over the years. Well, that same company has decided to branch out into more business ventures, one of which is the Fanatics Sportsbook. After essentially acquiring the PointsBet Sportsbook in the U.S., this product has obtained all the proper licensing needed to launch in four different states, including Massachusetts, Ohio, Tennessee, and Maryland.

The company acquiring everything they needed by purchasing another sportsbook helped speed their launch up, as the app is already out of the beta testing phase across those states and was officially launched on August 16, 2023. Outside of those states, the company has said they are attempting to be live in 12 different states by the time NFL football season rolls around.

The product can be downloaded from either the App Store or Google Play Store, and since it is out of the beta testing phase, it no longer requires any sort of unique code to create an account. The app itself is very personalized, as it will begin to tailor markets on the home page to customers betting tendencies and preferences.

Now with the app officially out, we are learning more and more about what features are available to users and how the product is trying to stand out in a crowded market. Customers who were using the beta platform did not have access to a wide range of markets, but now with the app officially on the market, bettors have plenty of markets to choose from, along with special odds boosts and promoted bets that are offered due to a betting trend that is relevant.

Sports Betting Markets & Lines

With the beta test officially over in Massachusetts, Ohio, Maryland, and Tennessee, the array of sports betting markets on the Fanatics Sportsbook app has improved drastically and allows bettors to wager on a nice range of markets. Customers using the app now have access to the major U.S. leagues like the MLB, NHL, NBA, and the NFL, but there is plenty more available.

These additional sports include MMA, boxing, PGA, soccer, tennis tournaments, and table tennis. Most sports have a list of additional sports leagues that customers can access outside of the major U.S leagues, these include Triple-A baseball, CFL, WNBA, and an extensive list of international soccer leagues.

When it comes to betting markets based around entertainment like the Oscars, customers will have to look elsewhere to wager on those types of events. For the time being, this product is strictly focused on sporting events only.

Bets & Odds

All of the bet types that can be found across the sports betting market can be found on the Fanatics Sportsbook. These bet types include moneylines, points spreads, totals, player props, parlays, same-game parlays, and more. In-game same-game parlays are expected to be added soon as well, but customers may need to wait until the early weeks of football season or later to have access to them.

When it comes to odds, customers can expect the app to be competitive with the rest of the market since they have teamed up with Amelco. The sports betting tech company has been providing odds for various well-known sportsbooks over the years. Since the company essentially took over for PointsBet Sportsbook and used Banach Technology for their odds, the app now has two systems they can use to stay competitive with the top dogs in the market.

Live Betting

Live betting is one of the biggest areas a sportsbook can offer, and customers get a strong live betting page with the Fanatics Sportsbook. Since the app is partnered with Amelco, which has plenty of experience providing live betting odds that are competitive, customers can expect quality odds across all events.

The product's live betting page allows for a quick and easy experience which means bets are placed in a timely manner, which is good since time is of the manner with live betting. It's clear the beta test really helped refine some areas of the product, including live betting, so the feature is already one of the best on the app.

Fanatics Sportsbook Payment And Withdrawal Options

At this point in time, the Fanatics Sportsbook offers three payment methods and three withdrawal methods, none of which include credit or debit cards. Customers using the product now can deposit with either PayPal, Apple Pay, or a wire transfer. The product does also have a minimum deposit of $5. This is one area this is very lacking compared to other sportsbooks and one we could see change as the product grows and expands.

Typically bigger sportsbooks on the market can offer anywhere between 7-10 payment methods, and with the large goals, this company has stated it has for the product, we expect them to compete in every way possible. One area in which the product is already trying to compete with the top sportsbooks is by allowing customers to track their withdrawal step by step, which is an interesting and creative element for this market.

Currently, customers can withdraw with bank transfer, wire transfer, or check through the mail, but once their request is made, they can follow along step by step until they get their winnings. The amount of time each withdrawal takes will vary by method, with wire transfers usually taking up to 24 hours, bank transfers taking 2-3 days, and check through the mail taking 7-10 days.

Deposit Methods

• PayPal

• Apple Pay

• Wire Transfer

Withdraw Options

• Bank Transfer

• Wire Transfer

• Check by mail

Accepted Currencies

• USD

Customer Service And Support

Customers have three ways to contact the Fanatics Sportsbook support team, and these options include a 24/7 live chat feature, a hotline number, and through Twitter. The company as a whole has gotten rave reviews for their customer service in other aspects of the business, so it is safe to assume that will carry over into the sportsbook.

Customers using the product have access to the 24/7 virtual assistant on the app, and the Twitter account for the support team is live. We also noticed that the support team has responded to multiple reviews on the App Store and Google Play Store, which shows the company is willing to listen to their customers and offer solutions to all sorts of problems. It is still unclear whether or not the product will introduce a way to contact the support team through email as well.

Since the company has been in an industry that requires nonstop customer service with retail and merchandise, they have the advantage of being prepared to offer a strong support team right from launch. Whether it was during the beta phase or the initial launch, customers have been in good hands with the support options with this product.

Responsible Gaming Tools

Responsible gaming tools are a non-negotiable addition to any sportsbook, and the Fanatics Sportsbook offers a nice variety of them for their customers. For starters, customers can set limits on different aspects like deposit limits, time limits, or single-wager limits.

If those do not feel like enough, customers can also take a "time-out" from anywhere between three and 365 days, meaning a user will not have access to their account for that time period. Self-exclusion is also offered, and that is a minimum of one year, but ultimately, users can also just permanently close their account at any time.

Mobile Betting with the Fanatics Sportsbook

A brand name can only get you so far in the sports betting world, as ultimately, the quality of the product is what makes the difference. For the Fanatics Sportsbook they are off to a good start. With the product now officially launched, the first thing that stands out with the product is efficiency and user-friendliness.

Certain features the company added to the product will not only make navigating the app easier for new sports bettors, but they will draw in experienced bettors with them. For example, when making a same-game parlay, bettors can now toggle a specific betting market across all available games instead of jumping around to each individual contest.

The fact that the product will also adapt to the individual and their betting habits make it seem like this app could be around for a while. As far as stability goes, we did not run into any issues with crashing or glitches, but since the product is new, there is a good chance this becomes a problem over the coming weeks, but the good news is that is a fixable problem with some patches and updates.

Downloading The Fanatics Sportsbook App

Whether a customer is looking to test out the beta or is waiting until the official launch, they will be able to download the Fanatics Sportsbook app from either the App Store or Google Play Store.

Currently, on the Google Play Store, the product has a 4.2 out of 5-star writing, and on the App Store, it has a 4 out of 5-star rating. The initial reviews of the app are showing that people enjoy the layout and design of the product, but since it is still in a beta phase, there have been issues with crashing or glitching.