SugarHouse

The app, as well as the BetRivers online gambling brand, is owned by Rush Street Interactive. In 1996, Neil Bluhm and Greg Carlin founded Rush Street, which has grown to become a leading casino developer in Canada and the USA.

Today Rush Street Gaming runs land-based casinos, hotels, restaurants, and internet gaming through its Rush Street Interactive (RSI) affiliate company. In September 2016, RSI launched PlaySugarHouse.com in New Jersey, and this was the company's first online casino site. Then, in August 2018, RSI added the fully integrated SugarHouse sportsbook and betting app to its New Jersey casino, closely followed in 2019 by a release in Pennsylvania.

At this point, users can access the app in the following states: New Jersey, Pennsylvania, and Connecticut. Bettors in New York, Virginia, West Virginia, Michigan, Indiana, Illinois, Iowa, Colorado, Arizona, and Louisiana can access the BetRivers app instead. In addition, the app offers a sign-up match deposit bonus for new bettors, who can access a wide array of sports betting options and numerous casino games online.

Sugarhouse - Review

The casino has been operated by Rush Street Interactive, a US-based gaming company, since 2016. However, the online Sugarhouse sportsbook was not launched until a bit later, in 2018. This makes them one of the pioneers of this brand-new industry, as most sportsbooks currently active in the US have been in operation for less than a year.

The first state to go online was New Jersey, with Pennsylvania following shortly after. All the other states mentioned above soon followed. A current trend is that legislation at the state level favors online sports betting. The app will likely be legalized in more US states soon.

There was initially a retail location within Pennsylvania's borders, but this was later rebranded. The casino is no longer associated with the original brand and is more closely affiliated with the BetRivers brand.

This change means that, at the time of writing, this is an exclusively online-driven betting site, with the app being available for both Android and iPhone users. The Sugarhouse promo code, along with good marketing techniques, has helped the app grow immensely in popularity, rising quickly as an option within the different states.

Sports Betting Markets and Lines

The app allows its players to bet on all the standard offerings a player would expect from a top-level US sportsbook app. It also has some surprisingly exciting options that are rarely seen on other platforms.

The staples of Sugarhouse sportsbook include all the most popular options, including some international leagues. In baseball, we have American major league baseball (MLB) as well as the KBO, the NPB, and the CPBL. For basketball, there's the NBA, the WNBA, and the Israel league. Both NFL and NCAAF football are available for placing bets on the app, along with Aussie Rules football.

The NHL and the Swedish hockey league are also present, as well as all the top international soccer leagues. For rugby, we have Rugby Union, the Rugby League, and the NRL. For individual sports, there is UFC, boxing, golf, cycling, darts, snooker, sumo wrestling, tennis, ping pong, netball, and Finnish baseball, among many others. As of this moment, unfortunately, non-sports options like the Oscars, etc., are not available.

Bets and Odds

Betting odds in the Sugarhouse app are generally at, or even slightly above, the norm for online sportsbooks based in the US. As for possibilities, different markets relevant to the sport and the specific event are available. In general, moneylines, spreads, and totals are the main options in single bets and parlays, but you can also bet on Futures, totals, props, and teasers.

Live Betting

For those players who love the adrenaline rush of being able to place and amend bets while the game is in progress, there is good news here. In most cases, the SugarHouse online sports betting app offers the player tons of options in this area. Once again, this depends on the particular event in question. Options generally include things such as which team will score next. Another option would be the results of the next quarter, innings, period, etc.

Sugarhouse Payment And Withdrawal Options

There are several good options for depositing money here. Further good news is that most of them are instantaneous. Credit and debit cards are the main exception to this. However, we understand that in most cases, even these transactions are processed within 24 hours.

Checks by mail usually take much longer to be processed, from 10 to 14 days. There is a minimum of $10 required on all deposits. Don't forget to input your SugarHouse bonus code at the time of the first deposit.

As for withdrawals, they are surprisingly fast and convenient here, compared to some competitors. For example, PayPal withdrawals take 30 minutes or less to complete, and ACH transfers take from 2-5 business days to clear. Finally, getting a check by mail will take 10 to 14 days.

Deposit Methods

• ACH bank transfer

• Cash in at the physical location

• Sugarhouse Play+ Card

• PayPal

• Credit card

• Debit Card

• Check by mail

Withdraw Options

• ACH bank transfer

• Cash in at the physical location

• Sugarhouse Play+ Card

• PayPal

• Check by mail

Accepted Currencies

• At the time of writing, Sugarhouse only deals in USD.

Customer Service And Support

The operator offers three types of support: by phone, chat, or by email. Response times are generally more than acceptable. There is one caveat, however. The company does not attend to customers between the hours of 2:00 am and 9:30 am Eastern Standard Time. This is a bit unfortunate, as most of its competitors do have 24-hour support available for their players.

On a positive note, however, the quality of service is excellent. We found the staff to be very polite and extremely efficient. Players can be assured that they are in very good hands here. There is also a thorough and comprehensive help section available.

This help section is surprisingly good at solving a wide range of problems players may have. It's recommended to go here first to avoid having to wait for an agent. Many problems have simpler solutions than a player might think at first.

Responsible Gaming Tools

As with all US online providers, Sugarhouse takes the subject of responsible gaming very seriously. Players who think they have a problem controlling their behavior can do something about it by using the many self-regulation tools available.

The app allows players to set hard limits on depositing, withdrawing, and betting. These limits last for a pre-specified amount of time and are unbreakable until that time expires. There is also an option to set an amount of time to block the app entirely as a “cool-off” period.

Mobile Betting with Sugarhouse

For this review, we found that the Sugarhouse app's user interface was very easy to use. We found the design of the app to be pleasing to the eye in general, with the layout doing a great job in allowing easy navigation around the site.

Players can see lots of information at once, all put together in an intelligent and readable manner. Not once did we get confused looking at the screen on this app. The app appears to be smooth, fast, and stable in almost all situations. The only time we felt there was a problem with any sort of lag, slowness, or glitching was when we were using a WiFi connection. We cannot in good conscience consider this to be a problem with the app, however, and it was almost certainly our own connection that was at fault in this particular case.

Downloading The Sugarhouse App

Assuming players are in a state where the SugarHouse app is legal, it's very easy to download it. A simple search will reveal it, and players can download it immediately after. The app, once again, is available both in the App Store and in the Play Store.

Web Platform

Some people prefer to do their gaming from a desktop or laptop computer. SugarHouse does have a website available for this purpose. The website appears to function as well as the app does, according to our research and testing. It has all the features of the app.