PowerPlay

In hockey, a power play brings on a lot of excitement, and in sports betting, the PowerPlay Sportsbook can bring gamblers excitement. The web platform only sportsbook was launched in 2018 and is available in Canada, India, and New Zealand. Operated by Deck Entertainment B.V., the product has developed a good name for itself, especially in Canada, and after our time with it, we think it has a good chance to continue its growth in the market.

While the product cannot be downloaded from the App Store or Google Play Store, it can easily be accessed through the website on mobile devices. Not having an app can certainly hinder some sportsbooks, but this product's website has such an impressive layout that any bettor who uses it will still enjoy their time on the product.

The user-friendliness of the website really shines through from the first time using it, as the overall design makes navigating the wide range of betting markets a very simple and efficient process. Quality, variety, and attention to detail are three things that remain persistent on this product no matter what aspect you’re looking at.

With competitive lines and an impressive list of betting markets, experienced sports bettors will be able to appreciate this product right away. On a more basic level, the overall quality of the site can be appreciated by all levels of sports bettors, as they do not need to worry about any responsiveness issues during a betting session.

Sports Betting Markets & Lines

It’s easy to be overwhelmed when seeing the amount of betting markets available on the PowerPlay Sportsbook. Whether customers just want to bet on the NFL or have a specific international soccer league they prefer to bet on, they can do both from this product and much more. The major sports and leagues can easily be found at the top of the website, and they include football, basketball, baseball, soccer, and tennis.

The buck doesn’t stop at those sports, though, as they are only the beginning. Additional sports include hockey, boxing, MMA, golf, e-sports, motorsports, cricket, and plenty more. Within a large majority of those sports, customers can also find local or international leagues to place wagers on, for example, the Swedish Hockey League, Ligue 1, CFL, or even the Brazil Volleyball Superliga.

Sports aren’t the only thing that can wagered on from this product either. Bettors are also able to wager on political events like the US Presidential Election or the UK General Election as well. If neither live sports nor politics are for you, there is also the possibility to bet on virtual events like virtual horse racing or virtual table tennis.

Bets & Odds

Much like they can with betting markets, bettors using the PowerPlay Sportsbook can find a wide range of bet types for both pregame bets and live bets. These bet types include point spreads, moneylines, point totals, futures, parlays, teasers, prop bets, and more. More specific markets, like first half only or live team totals, are also available depending on the event.

In terms of actual odds, this product does stack up well with the top shops on the market and can certainly be added to any customer's rotation of sportsbooks they use to find the best price. At the time of writing this, we were able to find a better price for some MLB F5 bets on this product than we were on the top Canadian sportsbooks, but we did find some MLB moneylines with better prices elsewhere, which is why it’s important to shop around.

Live Betting

Live betting has become a big part of countless sportsbooks, including the PowerPlay Sportsbook. With up-to-date stats powered by StatScore, customers can follow the sporting event they are looking to wager on right from the website. While following the live stats, bettors will be able to find an impressive range of live betting markets, including the live spread or live player/team props.

To find the live betting function, customers can either select the “Live” tab at the top of the website or find the top live games right from the homepage. Once a game is selected, bettors can scroll through the betting markets to find the one they are looking to bet on. The ability to actually live stream events from the product is not available, but the live stats offered is certainly a helpful alternative.

PowerPlay Payment And Withdrawal Options

Depending on where a customer is located, the payment options they have on the PowerPlay Sportsbook may vary. Bettors that are located in Canada have six options to choose from, which, while that may not be the variety that other sportsbooks offer, will still get the job done. These methods include Interac, Visa, Mastercard, Cryptopay, MuchBetter, and Paysafecard. Each of those methods has a $10 minimum deposit.

Of those methods, the only one that is not available for withdrawals is Paysafecard. When it comes to withdrawals, the minimum is $10, and before customers can make their first withdrawal, they need to complete the verification process. This process requires the customer to come up with a valid picture identification, which can be taken on the site through a computer camera or phone camera, and a valid address.

Once the identification process is completed, that withdrawal and all withdrawals moving forward will be processed within 0-4 hours by the product. The fastest withdrawals will be completed through Visa, Mastercard, and EcoPayz, while the longest processing coming from MuchBetter. According to the company's FAQ page, a withdrawal method will only show up on the selection screen if it was used for a deposit, so that is something to keep in mind when going through the payment process.

Deposit Methods

• Interac

• Visa

• Mastercard

• Cryptopay

• MuchBetter

• Paysafecard

Withdraw Options

• Interac

• Cryptopay

• MuchBetter

• Visa

• Mastercard

Accepted Currencies

• CAD

• NZD

• BRL

• INR

Customer Service And Support

One of the more impressive aspects of the PowerPlay Sportsbook happens to be their customer service. There are four ways in which customers can speak with the customer support team, and they include over the phone, through email, over Facebook Messenger, or through the 24/7 live chat function. All of these can be found by clicking the “Support” tab at the top of the screen, and the live chat can also be found by scrolling to the bottom of the home page on the website.

Offering a 24/7 support option immediately gives a sportsbook a boost, and with how easily it can be accessed on this product's website, customers should have their questions and complaints answered in a timely manner. If bettors prefer to handle situations on their own, they have the option to check out the extensive FAQ page that can also be found under the “Support” tab.

With eight different subsections pertaining to different areas of the product, customers should have no problem finding a simple answer to their question. Within each subsection, bettors can easily navigate the different questions listed, although it may take a while since sections like “Deposits” have over 50 questions listed, which speaks to the impressive attention to detail that can be found throughout the product.

Responsible Gaming Tools

Sports betting, or gambling in general, has continued to grow exponentially over the years, but with that comes a lot of different problems. One of those problems is addiction, which is why sportsbooks offer responsible gaming tools to help customers stay ahead of a problem or address one. The PowerPlay Sportsbook does a phenomenal job of offering tools and resources that can help keep their customers safe.

Customers have five options they can set up when it comes to these tools, and those options are deposit or casino loss limits, a time-out, reality check, or self-exclusion. Some tools can help monitor gaming activity, while others, like the break period, can be used to step away from gaming anywhere between 24 hours and six weeks. If those tools are not enough, customers can also find helpful hotlines and organizations that can further assist with problems.

Web Platform

Sports bettors who decide to test out the PowerPlay Sportsbook will be greeted with an incredibly user-friendly and well-laid-out website. With a simple red and black color scheme, the web platform allows customers to efficiently navigate the site and find exactly what they’re looking for. Whether a bettor wants to find a specific game or peruse the live betting section, they’ll be able to find either area quickly since everything is neatly organized and labeled.

In terms of responsiveness, the product holds up exceptionally well, no matter how long a given betting session might be. It doesn’t matter how much jumping around a customer does to different games or markets; they will not have to worry about the site lagging or freezing on them when trying to make a wager.