16.05.2022 - Last updated on: 16.08.2023
21+ | T&C Apply | Please Gamble responsibly.
New customers who download the SuperBook app are eligible for the new customer bonus, which requires no promo code, as bettors just need to make a first deposit and wager on a bet with -200 odds or less. It doesn’t matter if the bet wins or losses, customers will be rewarded with a bonus credit match of up to $200 within 24 hours of the bet settling.
The credit will be given in the form of bonus vouchers which are applied as 25% of cash wagers until the vouchers have all been used. For example, a $100 wager will use $75 in real cash and $25 in bonus vouchers. These vouchers must be used within 30 days of receiving them, or they will expire.
Like most new customer promos, the vouchers are not returned in the total net winnings of a bet, so a $100 wager at +120 odds would pay out $195 with only the $75 in real cash being returned in the winnings.
This promotion is available in all every state Superbook app is launched (EXCEPT Nevada), and will be running until December 31, 2023, so new customers will be able to benefit from this bonus all year. Despite this being a fairly common new customer promo, bettors should still take advantage of it moving forward.
The download and sign-up process for the SuperBook app is a very easy and seamless process.
Search for the product in either the App Store or Google Play Store.
Customers must then locate and download the app that is specific to their operating state.
Once downloaded, customers can select “Join Now” and begin the sign-up process.
Users must then fill out some personal information, like the last four digits of their social security number, along with a strong username and password.
After the account is created, bettors can then deposit at least the minimum deposit of $10 and begin wagering.
All new customers' first wagers are eligible for the new customer promo that will match the wager up to $200 in bonus vouchers with no promo code required.
When it comes to existing customer promotions, SuperBook has been coming up with creative ways to get customers to consistently sign in for quite some time. Some of these promotions are available all year round, while others may pertain to a specific sport or event. Currently, the year-long promotion is “10% Tuesdays,” which means every first wager made on a Tuesday with -200 odds or less is eligible for a bonus voucher for up 10% of the wager, with a max of $50.
In terms of short-term promos, at the time of writing this, there is currently a UFC 283 promo where customers can place a wager of $83 or more on the moneyline for either title fight and every KO/TKO/DQ that occurs the entire night will warrant a $10 bonus voucher. This creative style of promo is very common on this product.
This product does offer a loyalty/VIP program, but it is currently invite-only. Customers who feel they deserve to be a part of the program can fill out a submission form on the product's website, and the company will then make a determination if the customer is eligible.
The SuperBook app is currently operating in Arizona, Colorado, Iowa, Nevada, New Jersey, Maryland, Ohio, and Tennessee. It is also expected that the sportsbook will expand to VA and WV in the future.
Currently their is no promo code for the SuperBook app, customers just need to make a first deposit and wager to be eligible for the 100% bonus match bet up to $200.
Promo codes are not used on the SuperBook app, as most promotions just require a simple opt-in from the "promotions" tab.
Customers can withdrawal on the SuperBook app by going to the "Cashier" page and selecting withdrawal. From their they can select either Play+ or PlaySafe as their method and start the process.
In order to download the SuperBook app, customers need to search for it in either the App Store or Google Play Store and download the app specific to their state of residence.
All aspects of the SuperBook app are safe, as they have taken all possible encryption measures along with a secure cashier.
With more and more sportsbooks being added to the market regularly, finding one with a rich history in the market can be difficult. However, Superbook has the ability to offer bettors world-class experience since they have been a Las Vegas staple since 1986 and has been offered as a mobile product since 2016.
In addition to Nevada, this betting application is now available in seven other states: Arizona, Colorado, Iowa, Maryland, New Jersey, Ohio, and Tennessee. All new customers (expect in NV) can download the app, and after they make their first deposit and wager on a bet with (-200) or less odds, they are eligible for up to $200 in bonus credit. These wagers will be applied for 25% of cash wagers until no more credits remain.
Since 1986, SuperBook has been a staple sportsbook in Las Vegas, and after all the years of outstanding service and oddsmaking, they decided to join the mobile sports betting world in 2016. Since the product launched its mobile version in Nevada, seven more states have been added, including Arizona, Colorado, Iowa, New Jersey, Tennessee, Ohio and most recently, Maryland.
Customers can find and download the sportsbook app in either the App Store or Google Play Store, or they can access it on the website platform they offer. Due to the sportsbook's long and rich history, this product has become very well known for its competitive odds and ability to be one of the first books to put lines on the market for different events. As the product continues to expand, which it will soon, with three more states expected to be added in the near future, it’s likely this service product will find its way to the top of the market.
When it comes to areas like betting markets, lines, promotions, and live betting, this product is at the top of the market already. It is very common for a bettor to sign into the app and immediately have access to some of the best odds available, especially in the prop market, along with access to creative promos, which makes this product ideal for casual bettors and sharp bettors.
With expansion into more states expected soon, it is likely we see this product continue to evolve as well. Adding more payment options and a more efficient customer service system could truly put the product into the upper echelon of sports betting apps.
Finding a wide range of sports and leagues to bet on is no problem with the SuperBook app, as they offer a dozen different sports to wager on, with over two dozen leagues to choose from as well. Popular U.S sports can be found like baseball, basketball, football, and hockey, along with the corresponding leagues like the MLB, NBA, NFL, NHL, and NCAA football and basketball.
This product is not limited to U.S based leagues only, as a large majority of professional soccer leagues from around the world can be found, like the France Ligue 1, for example. Other sports offered include golf, tennis, MMA, rugby, boxing, and auto-racing. All of these sports and leagues can be found in the “All Sports” section on the app, but they can also be found when looking to live bet throughout the day.
Entertainment-based events like the Oscars or the Bachelor cannot be wagered on from this product. This service is specific to sporting events only.
Finding different bet types is very easy on the SuperBook app, as bettors have the option to bet on moneylines, spreads, point totals, parlays, prop bets, futures, and teasers. Customers can also find daily odds boosts, which is another way to make a larger profit on some of the bet types listed above.
When it comes to competitive odds, this product should be listed among the top on the market. This sportsbook prides itself on trying to be the first on the market to list player props and odds, and the years of experience this product has gets put on display when it comes to oddsmaking. We always recommend having multiple sportsbook accounts to ensure getting the best odds, and this product is a great one to have when it comes to that.
Live betting is a major strength of the SuperBook app, as their function offers some of the best odds and constantly updates stats to help bettors make their wagers. Users can find the live betting section on the app or the website and just need to click on the “Live” icon on the homepage to access the different tabs for sports and events.
Customers do not have the option to live stream or watch events directly from the product, as they can only wager on them.
When it comes to payment options, the SuperBook app does not stack up well with the competition. Currently, only three payment methods are accepted for deposits, and they include Play+, PlaySafe, and PayPal. When it comes to withdrawals, only Play+ and PlaySafe can be used, so the overall lack of options certainly could turn away some customers not looking to create another e-wallet account. The minimum deposit and withdrawal for all methods is $10.
Play+ accounts are likely the easiest option for customers when it comes to making payments and withdrawals since once the account is created, bettors can connect their debit or credit cards to the account. A full step-by-step process for signing up for a Play+ card can be found on the FAQ page if a customer decides to use that method.
No matter which method a customer decides to use, only U.S. currency is accepted for payment. In terms of the withdrawal process, processing takes one business day for either method, and the entire process can take up to 1-5 days.
Questions and concerns can arise at any time when using a sportsbook app, so it’s vital to have efficient customer support services available. SuperBook offers three ways to contact their customer support team, and they are through email, live chat, or over the phone. The customer support team is only available from 7:00 AM PT to 11:00 PM PT, so 24-hour help is unavailable at this time.
This product's live chat function does necessarily work the same as most live chat functions, as there is no quick and direct contact in a chat box, it instead works very similarly to the email service. As a whole, this is an area of the product that is due for some updating and renovation.
Customers who would prefer to figure the problem out without contacting someone can access the very in-depth FAQ page, which features answers to questions that could arise in any area of using the product. The FAQ page features helpful resources on topics like payment, wagering, signing up, account management, and a few other areas.
It has become essential for mobile sports betting products to include responsible gaming tools for their customers, and the SuperBook app and website offer a solid range of them. Customers have the possibility to set up deposits, wagers, and time limits within the app, as they can all be found and accessed from the “My Profile” tab.
If limits are not enough, customers can also set up a self-exclusion period for either one to five years or permanently. Aside from limits and self-exclusion, customers can also find the hotline and website for gambling problem services within their given state on the app or website.
With a company that has been in the game for decades, it is no surprise the app’s interface is simple to use but also features plenty of different betting options. The app has a straightforward layout and design that makes finding different tabs very seamless, making the betting process an all-around smooth experience.
We experienced no glitching or responsiveness issues under a stable internet connection during our time with the app. No matter how long we spent in the app clicking around from different games and functions, the speed stayed the same, as we had no trouble with crashing or needing to restart the app.
Finding particular bet types, like player rebounding prop bets or futures, was very simple and will make creating parlays a very efficient process for customers. The betslip tab is very easy to understand and makes tracking bets or teasers very easy on the bettors.
The SuperBook app can be found and downloaded from either the App Store or Google Play Store. Customers can search for it on either marketplace, and they just to make sure they are downloading the correct app for their operating state, as each state has its own specific app.
On the App Store, the average rating for the product across the states is 3.5 stars out of 5; on the Google Play Store, the average rating is 3 out of 5 stars.
The web platform for the SuperBook has essentially the same exact layout and design as the app, it is just a bit wider and can show the betslip and homepage on the same screen. Similarly to the app, the website runs in an efficient manner, with no noticeable responsiveness issues or glitches.
Everything a customer can find on the app, they will be able to find and access on the website, so there is nothing exclusive to either platform. For any bettor that prefers a wider layout for their betting sessions, this website platform is perfect for them.
With a product that has been around as long as the SuperBook, it should not be surprising that everything we looked over was thoughtfully crafted. Creative promos, betting options, and a simple-to-use product are all nice, but what is truly impressive is being able to feature all of those things along with some of the most competitive odds on the market.
The idea of giving customers a good price and a wide range of markets often gets overlooked while trying to stand out in a crowded market. Still, this product achieved that while also giving customers new to mobile sports betting a reason to download the app.
However, to fully ascend to the top tier of betting apps, this product will need to evolve as they expand into more states. Adding more payment options and better customer support services are vital aspects that will need to be addressed moving forward for that next step to take place.