Crab Sports

You can support small businesses even in sports betting. While most states offer only well-known shops, other states allow for in-state sportsbooks to join their market, and that is the case in Maryland. Just recently, Crab Sports became the 11th sportsbook to launch in Maryland, joining a market that already features the likes of DraftKings, FanDuel, and BetMGM. While it might be difficult for this shop to compete with them, there is still a good chance they make a niche for themselves in the market.

Operated by a company that is more than 50% owned by minorities and women, the product was launched strictly with its web platform first, and its sports betting app was launched shortly after. The app is available on the App Store and Google Play Store, so customers have three options when looking to create an account for the product.

Customers who do create an account will be greeted with a user-friendly website and app that makes navigating the impressive range of betting markets very easy. Whether it’s pre-game wagers or live betting, customers will have no problem finding the bet type or specific market they are looking for, which makes the betting experience incredibly efficient.

Sports Betting Markets & Lines

For a new sportsbook on the market, Crab Sports certainly isn’t trying to just dip their feet in when it comes to betting markets; they came out trying to make a big splash. With over 20 different sports and countless leagues to wager on for each one, customers' wagering possibilities feel endless. Bettors can find the common U.S. leagues like the MLB, NHL, NFL, NBA, NCAAF, and NCAAB. Those leagues are just the tip of the iceberg, though.

Across all the other sports the product offers, like golf, tennis, soccer, cricket, MMA, handball, and more, customers can find both state-based and international leagues to place both pre-game and live wagers on. Soccer bettors are especially in luck, as the product features almost every professional league worldwide, all in one easy-to-navigate tab.

As far as entertainment-based events to bet on, like the Oscars or reality shows, customers will have to look elsewhere to do that. This product focuses strictly on sports betting, and while those events could eventually end up on the site, for right now, bettors will just have to stick with sports.

Bets & Odds

Crab Sports' impressive variety doesn’t end with betting markets, as it also applies when talking about the amount of bet types they offer. Customers can find a solid range of bets that include moneylines, spread bets, parlays, teasers, futures, prop bets, and more. These wagers can also be broken down by quarters or halves depending on the sport and can be found when live betting as well.

Regarding odds, the product stacks up fairly well with the rest of the market. While it is always crucial to line shop to ensure the best price for each game, Maryland sports bettors should be able to add this shop to the rotation of books they check for the best price. In our time with the product, we found it can compete with big sportsbooks, even for big sports like college football.

Live Betting

Offering a strong live betting function has become a must for sportsbooks, and Crab Sports possesses an impressive one on their app and website. The well-laid-out live betting section makes the process very efficient and allows customers to browse the impressive range of live betting markets they offer with ease.

When customers open the app or web platform, they are immediately greeted with the top live events and a clear “More Live Events” tab that displays all other live sporting events. Customers can then follow live game stats and quickly locate which betting markets they would like to wager on. However, the ability to actually watch and live stream events from the product is not available.

Crab Sports Payment And Withdrawal Options

For a smaller sportsbook, Crab Sports offers a solid range of payment options that make it easy for customers no matter what their preferred payment method is. If users like to make deposits through their bank, they can do so with bank transfers and credit/debit cards. Users could also make a deposit using e-wallets. All of these options have a $10 minimum deposit.

Customers will need to verify their identity when making their first withdrawal from the product, but once they do so, they can withdraw with e-wallets or online banking. The withdrawal button is at the top of the website's home page, and the amount of time each transaction takes will depend on which method the customer chooses.

For online banking, the processing time for most sports betting transactions is 3-5 days, and the shortest processing time is usually with e-wallets. Since this product is new to the market, more options can always be made available over time, but overall, this is a good start for a small in-state sportsbook.

Deposit Methods

• E-Wallets

• Bank Transfer

• Debit/Credit Cards

Withdraw Options

• E-Wallets

• Online Banking

Accepted Currencies

• USD

Customer Service And Support

For smaller sportsbooks, creating a strong customer support system can be difficult due to a lack of resources. Impressively, though, Crab Sports has a solid support system for just starting out, and we expect it to get even better as time goes on. Right now, customers can contact the support team through their email or through the live chat function.

We are unsure if the product plans to introduce a hotline number for its support team, but for now, these two options should be able to take care of all customer needs. Since the product is just offered as a web platform for the time being, customers can locate all customer support services at the bottom of the website.

For those bettors who prefer to find the answer themselves, they have the option to check out the FAQ page at the bottom of the website as well. While this is a great customer service option to have, we would like to see the product expand the section a bit more, as it is fairly limited at the moment.

Responsible Gaming Tools

No matter how new a sportsbook is, it must always feature responsible gaming tools, and Crab Sports offers a nice range of them for its customers. Bettors who use the product can choose to set up limits for themselves in multiple areas, like loss limits, wager limits, deposit limits, and timer limits. Customers can also voluntarily suspend the use of their account for a select period of time or set up a long-term exclusion from gaming activities.

If all of those options are not enough, customers can also permanently close their accounts. Aside from these tools, bettors also have access to a wide range of gambling problem support services, as there are nine different options that vary between Maryland-specific services or country-wide options.