Betano

When Kaizen Gaming launched the Betano app in Ontario in October of 2022, sports betting had only been legal in the province for five months. Now, with the product available in all of Canada, the product is still at the top of the market. Bettors in all of Canada can find the product in either the App Store or Google Play Store, and they can access it through its website platform.

Thanks to its highly competitive odds and impressive app layout, the product is turning into one of the top shops in all of Canada. Bettors can also trust that the product is safe to use as it is fully licensed through iGaming Ontario, and it is overlooked by the Alcohol and Gaming Commission of Ontario.

The app offers features that cannot be found anywhere else on the market, and it has clearly put an emphasis on important areas like live betting and betting markets. Users will be amazed at the betting options they have once using the product, and with the competitive odds, it does not take long to see why it has built a strong reputation so quickly.

One area customers may be a little disappointed in is the payment options, as the product is quite lacking in this department. Thankfully this is an area that can always be updated and changed over time, so we still recommend giving the product a try.

Sports Betting Markets & Lines

If a customer wanted to bet on the most mainstream sport and league or the most obscure sport, they could do it on the Betano app. Customers can find the common sports in the U.S. and Canada, including Hockey, Baseball, Basketball, and Football. Within each of those sports, bettors can find popular leagues or international leagues in each of them. For example, bettors can find the NHL, NFL, NBA, and MLB, or they could also find the CFL, Chinese Basketball League, and the Czech Extraliga, amount countless others.

In terms of other sports, bettors can find golf, tennis, e-sports, motor racing, soccer, lacrosse, handball, MMA, and over a dozen more sports. Within each of those sports, customers have the option to find essentially every professional league that is running in a sport from around the world. Customers can place wagers on these sports in leagues both pre-game and live.

Sports isn’t where the wagering options end either, as users can find entertainment and political events to wager on. These options include the ability to bet on who will be the Time Magazine Person of the Year, who the next James Bond will be, or the leadership elections in the United Kingdom.

Bets & Odds

If a customer is new to sports betting, we always recommend finding the apps with the most competitive odds, and Betano is an excellent place to start for that. This product has built a reputation in Canada and other countries across Europe for their competitive odds, no matter what type of bet a customer is placing.

Those bet types that customers can choose from include moneylines, point spreads, totals, parlays, prop bets, futures, teasers, and plenty more. If those aren’t enough, bettors can also find premade bets with boosted odds they can add right to their bet slip, as those bets can be found on the app as either “Enhanced odds” or “Bet Builders.”

Live Betting

A strong live betting function can help a sportsbook's reputation grow quickly, and Betano certainly seems to have taken that to heart since their live betting experience is top-notch. Customers can find the live betting area in two ways, they can find the top live games at the top of their home page, or they can find the section with the lightning bolt that reads “Live Games,” and they can toggle through all the sports that have live events.

Bettors on either the app or website platform have access to an impressive range of stats and live updates, which makes wagering on the competitive live odds much simpler. If live stats aren’t enough, customers also have the option to stream live events directly from the product. Not all events will be streamable, but plenty of events are on a nightly basis.

Betano Payment And Withdrawal Options

The saying less is more doesn’t always apply, and that is especially the case when it comes to payment options on sportsbooks. Betano offers four payment methods and three withdrawal methods, and while they are commonly used methods in Canada, they still do not provide an array of options we would like to see from a well-known sportsbook. Currently can deposit money into their account through Apple Pay, Interac, Visa, and Mastercard.

With a minimum deposit of at least $10, customers can fund their accounts with any of the four methods. When it comes to withdrawals, customers can choose between eCashout, Visa, or Mastercard. Those options limit customers and could make the process of withdrawing their winnings more difficult than it needs to be.

The withdrawal process on the app with the above methods can move quickly once a customer’s account is verified. As long as the bettor’s account is verified, a withdrawal may take 1-3 banking days when using eCashout and 2-5 banking days when using a debit/credit card.

Deposit Methods

• Apple Pay

• Interac

• Visa Debit/Credit

• Mastercard

Withdraw Options

• eCashout

• Visa

• Mastercard

Accepted Currencies

• USD

Customer Service And Support

Issues can arise at any time when using a sportsbook app, so the importance of customer service can’t be understated. Betano offers a 24/7 live chat service and the ability to directly email customer support as well. Customers don’t have the ability to speak with customer support over the phone, but the well-organized live chat makes up for that factor. Once a customer lists the area they need help in, a virtual assistant directs them to a customer support agent that are extremely helpful and knowledgeable.

If customers don’t feel like they need to speak with someone to solve their problem, they can also check out the product's extensive FAQ page. The well-organized page features seven different categories in which customers may have issues or questions arise, and each section features a solid range of questions and answers.

We were pleased with our experiences with the customer support team and felt the FAQ also got the job done if we were looking for a quick solution to a problem. Overall even with a hotline, customers will have no problems with customer service on this app.

Responsible Gaming Tools

Responsible gaming and protecting gamblers has been in the news a lot recently, and Betano is doing an impressive job with responsible gaming tools and services for its customers. The product offers an extensive amount of tools for their customers, including customer-driven loss limits, self-exclusion options, financial limits, and the ability to fully close down an account.

Outside of these options, customers have a very extensive page of additional resources they can check out, like a self-test. Bettors can also find links to eight different gambling help resources along with one hotline they could call.

Mobile Betting With Betano

A sportsbook app can have a bunch of amazing features, but if the actual app is lacking, then it can severely take away from the experience of using the product. There is no need to worry about that with Betano, as the easy-to-navigate app makes every betting session efficient. With the customizable live betting function and simple background, all levels of sports bettors can enjoy this product.

In our time with the app, we experienced very few responsiveness issues over multiple betting sessions. We did not have to worry about the app crashing on us and making us lose bets because of it, as the only time we ran into problems was when we were clicking around to different areas of the product, it could lag at times.

At the end of the day, sports betting is stressful enough as it is, so you want a product that can make the experience solely about winning money instead of messaging customer support constantly. With this product, a customer's focus can fully be on placing wagers and even live streaming the events as well.

Downloading The Betano App

Customers can find the Betano app on either IOS or Android devices, and it can be downloaded from both the App Store and Google Play Store. The product was recently made available in all of Canada, so bettors outside of Ontario can now create an account on the product.

Currently, on the Google Play Store, the product has a 4.5 out of five-star rating, and that is out of 12.2k reviews. According to the Google Play Store, the product has been downloaded over 100,000 times. On the App Store, the app has a 4.7 out of 5-star rating and has been reviewed 328 times.

Web Platform

The website platform for Betano is the perfect solution for bettors who prefer a wide display when they are wagering. Everything that is strong about this product can easily be found on the website, as the user-friendly layout makes navigating the different sports and functions a simple process. Anything that can be found on the app can also be found on the website, and vice-versa, so there is no confusion when switching between the two.

In terms of responsiveness, we experienced no issues in our time with the website, as no matter how long we spent on a betting session, we did not run into lagging, freezing, or crashing. We were able to switch between our betslip, to different sports, and to the live betting feature without worrying about the product not keeping up.