Elite Sportsbook

Back in 2019, Elite Casino Resorts LLC decided to launch a retail and mobile sportsbook called the Elite Sportsbook in the state of Iowa. Since then, it has expanded in both mobile and retail forms into the state of Colorado.

New customers in Iowa are eligible for a risk-free bet up to $250 if their first wager loses, while new customers in Colorado are eligible for a 100% match bet up to $100 no matter the outcome of their first wager. There is no opt-in or promo code required, as bettors just need to make a first deposit and wager, and the free bet will be credited to their account.

Elite Sportsbook - Review

In 2019, the Elite Sportsbook was launched in Iowa by Elite Casino Resorts, LLC, and since then, it has expanded into Colorado for both mobile and retail options. The product can be downloaded from the App Store and Google Play Store, or bettors can use the website platform of the sportsbook as well.

Currently, the sportsbook is not a very common name on the market, which is due to a mix of it not being available in many states and also not fully being able to compete quite yet with some of the top sportsbooks available. The simple layout and design does it make it very easy to navigate, and the odds are competitive, but there are certain aspects that will need to be updated or added too in order for this product to take the next step.

The lack of payment options and betting markets will need to be addressed moving forward for this product to gain notoriety. With more and more sportsbooks adding options like micro-betting, the longer this product waits to offer more markets, the further it will fall behind.

A slight update to the live-betting page, along with some better-existing customer promotions, could go a long way in the eyes of a sports bettor located in Colorado or Iowa. Competitive odds and early cash-outs is a good start, but like most fields of business, staying stagnant and not evolving is a dangerous game to play.

Sports Betting Markets & Lines

The range of sports and leagues customers can wager on in the Elite Sportsbook app allows customers to bet on major US markets and some international leagues. Bettors have the option to wager on the core leagues and sports like the MLB, NBA, NHL, NFL, and NCAA football and basketball.

Other sports include tennis, golf, MMA, boxing, auto racing, and table tennis. The nice part of users is if they would like to try wagering on different leagues, they have the options as well, whether it be the WNBA or La Liga. In comparison to other sportsbooks, this product compares nicely in terms of the variety of leagues to bet on, either pre-game or live.

If a customer happens to be looking to bet on an entertainment-type event like the Grammy Awards or other TV competition shows, they will not be able to do so on this product. Only sports-related bets can be made by customers.

Bets & Odds

In terms of betting markets, the Elite Sportsbook offers the standard betting options that can be found in a large majority of other shops. These options include moneylines, points spread, totals, parlays, futures, prop bets, and teasers. The options offered by this product can be easily outdone by their competitors at this point in time, especially in sports like baseball and golf.

When it comes to odds, this product does stack up well amongst other sportsbooks on the market. Bettors will often be able to find generous odds no matter which sport they are wagering on. The only area that could turn some bettors away is this product can be late to posting odds, as opposed to other shops.

Live Betting

Live betting is an integral part of a mobile sportsbook, and customers have the option to live bet on either the app or website version of the Elite Sportsbook. Customers can find live betting odds for a wide range of sports on either the home page or the “Live” tab, but when it comes to betting markets and layout, this product could use an upgrade.

Most sportsbooks provide at least some sort of live scoring updates or a wide range of betting options outside of point spread and moneyline, but neither can be found on this product’s live betting page. The ability to live stream events on the app is also unavailable, which makes the lack of scoring updates even more of a hassle for bettors.

Elite Sportsbook Payment And Withdrawal Options

Access to a wide range of payment options has become a factor when bettors are deciding on which sportsbook to download and join, and right now, the Elite Sportsbook is very lacking in this category. As of right now, only two options are available for deposits and withdrawals, and they are either a Play+ account or an in-person cash cage at a retail location. With both options, the minimum deposit and withdrawal is $10, and only US currency is accepted.

Play+ accounts have become very common for sportsbooks to add since they can connect to bank accounts and PayPal accounts, but they do require a multi-step process to sign up for. Having other options to choose from, like online banking, makes the depositing process much smoother for a customer.

The withdrawal process with Play+ does take longer than most options, as well, with the processing time taking up to 72 hours which is below average compared to other methods on the market. Overall this area of the product could use a massive overhaul and update in order to make the entire payment aspect more efficient and customer friendly.

Deposit Methods

• Play+

• Cash Cage (In-Person)

Withdraw Options

• Play+

• Cash Cage

Accepted Currencies

• USD

Customer Service And Support

When an issue or question comes about when using the Elite Sportsbook, customers have a few ways to find a solution. For starters, users can head to the website to find the 24/7 live chat function to speak directly to a customer service representative, or they can speak to them over the phone through the phone number found on the app.

Users who do not need immediate assistance also have the option to email customer service instead of speaking with them through a live chat. If bettors decide to find the answer to their problem by themselves, then they can check out the extensive FAQ page.

Bettors can run into all sorts of problems and questions when using a new betting app, and this product's extensive FAQ page solidifies the all-around impressive customer service options that are offered. Users can find help on problems with account information, payment options, wagering, location services, and responsible gaming.

Responsible Gaming Tools

The importance of responsible gaming tools cannot be understated, and the Elite Sportsbook offers a good range of tools to ensure bettors have the necessary means to take control of their betting. Customers have the option to set gaming limits that help them stay in control of their deposit amounts and time spent on the app. Users also have the option to set up a self-exclusion period that can suspend their account for a set period of time.

If all other tools do not feel like they are enough, bettors also have the option to permanently close their account by emailing the support team. Aside from the in-app tools, bettors can also find the website and hotline for state-run gambling problem organizations.

Mobile Betting With Elite Sportsbook

The Elite Sportsbook is a very simple and easy product to use and navigate, which is nice for users who may be new to the mobile sports betting world. Everything is well laid out and easy to locate, which makes the entire process much simpler and more efficient. Whether a customer is looking for the promotions tab or a specific league to bet on, they can find it hassle-free.

During our time with the app, we experienced very minimal responsiveness issues under a stable internet connection, and no matter how much we happened to be doing in a given session, we did not run into freezing or inconvenient glitches. Switching around to different tabs while creating a parlay did not come with any unwanted app crashing, which is a welcomed site for any level of sports bettor.

Overall the app itself features no gimmicky advertisements or bright colors, it just provides a place to wager on competitive odds. The app itself provides a nice baseline that will only get better when other improvements to the product are made.

Downloading The Elite Sportsbook App

Bettors in Colorado and Iowa that are looking to download the Elite Sportsbook can search for and download it from either the App Store or Google Play Store. Some products have specific apps for different states, but there is only one app available for download for residents in both states.

Currently, on the App Store, this product has been rated 26 times and has a 2.5 out of 5-star rating. On the Google Play Store, the app has over 1,000 downloads and 22 reviews that have resulted in a 3.2 out of 5-star rating.

Web Platform

The web platform for the Elite Sportsbook has a very similar layout to the mobile app and possesses all the same features that could be found on the app as well. We experienced no problems under a stable internet connection when it came to the responsiveness of the website, as no matter how much we did in a betting session, the website did not slow down or have issues with glitches.

Everything on the website is easy to locate and can all be found straight from the homepage, which is nice for people who like a wide display when getting their bets in. The only problem is all of the areas that are lacking in the app, like the lack of betting markets, are present on the website as well.