Betly

In 2020, the Mardi Gras Casino decided to join the mobile sports betting world with the launch of the Betly Sportsbook app. The launch was not widespread across the U.S., in fact, only Arkansas, Tennessee, and West Virginia have access to the sportsbook app and website as of right now. More states are expected to be added over time, but for the time being, customers in those three states can enjoy the simple layout and design of the app and website.

Betly - Review

Many times, casinos' next step in expanding their business is creating a mobile sports betting app and website. In 2020, the Mardi Gras Casino decided to do just that by launching the Betly Sportsbook in Arkansas, Tennessee, and West Virginia, with more states expected to be added soon.

Bettors can find and download the mobile app on iOS or Android Devices through the App Store and Google Play Store. Because the product is only available in three states, it has yet to reach widespread notoriety in the crowded mobile sportsbook market. With Betly Sportsbooks' user-friendly design and fast responsiveness, it is likely that it could become a prominent name on the market with expansion and a few tweaks.

Customers who may be new to the sports betting world are able to easily navigate the simple layout on both the app and website platform, making it an ideal product for them to make their first wagers. Experienced bettors can also find areas of the platform that are ideal, like the live betting feature and very straightforward betting options.

This app could leave some customers hoping for more in certain areas, like new and existing customer promotions or deposit/withdrawal payment methods. Although these are easy-to-improve areas right now, this product is lacking in those departments compared to the top sportsbooks on the market.

Sports Betting Markets & Lines

When using the Betly Sportsbook app, customers can wager on eight of the most commonly bet on sports. These include basketball, baseball, football, soccer, hockey, golf, fighting, and tennis. Within these sports, customers can wager on the most popular leagues in the U.S., like the NFL, MLB, NBA, or NCAA basketball and football.

A few of these sports have international leagues, like La Liga for soccer, which can also be wagered on. When it comes to the full selection of sports and leagues, this product does not offer a range comparable to the top sportsbooks on the market, but for customers looking to wager on popular U.S. leagues or events, it more than gets the job done.

This product does not offer the option to bet on entertainment-type events like the Grammy Awards or TV competitions like The Bachelor; customers can only wager on sporting events.

Bets & Odds

When it comes to betting types and different features, the Betly Sportsbook app keeps it very simple and only offers the eight most commonly used bet types. Users can wager on moneylines, point spreads, point totals, futures, parlays, prop bets, teasers, and round-robin bets. This product is not one to offer exciting or creative betting types to customers, it is strictly focused on the listed betting options.

Odds-wise, this product does stack up very well with the top sportsbooks on the market. Often, the odds on this product are the same as those on the popular odds-maker sportsbooks, so users can find good prices on many games or events.

Live Betting

Live betting is available on the Betly Sportsbook app and website and is very easy to navigate on either platform. On both platforms' home pages, the “Live Events” tab can be found right at the top next to the “Featured” section. Once in the live event tab, customers can choose from a wide range of live events and updating odds at any time, including international sporting events.

Users do not have the option to live stream these events from the app; they can only wager on them.

Betly Sportsbook Payment And Withdrawal Options

The Betly Sportsbook app's lack of deposit and withdrawal options is certainly one of its biggest weaknesses. Many of the top sportsbooks on the market offer a wide range of easy options for their customers to choose from, but this app only offers two. One of these requires being present in a casino. Both methods have a minimum deposit requirement of $10, and only US currency is accepted.

This product only accepts Play+ accounts for depositing and withdrawals, and even though customers can connect their mobile banking to their Play+ account, the service is not very common. Many customers will need to create an account on Play+ first before being able to deposit or withdraw from the app. Other popular e-wallet apps or even bank transfers are not supported on this product, which is fairly uncommon in today’s mobile sports betting world.

When customers want to make a withdrawal, the request will be reviewed. From there, it could take anywhere from one to five banking days for the withdrawal to go through on Play+. Typically, the process will be completed within one day. Withdrawals also have a minimum requirement of $10.

Deposit Methods

• Play+

• Cash Cage

Withdraw Options

• Play+

• Cash Cage

Accepted Currencies

• USD

Customer Service And Support

It’s common to run into some kind of issue or question when using a sportsbook app, especially for the first time, so the Betly Sportsbook offers a few ways to answer those questions or concerns. Customers can either email the customer support team or speak to them over the phone.

Users do not have the option to use a live chat feature, and it is unclear whether or not the hotline is operating 24/7, so there is a chance customers may need to wait to find a solution or answer to their problem.

The FAQ section could also be used to answer customer questions or concerns, but it is worth noting this products FAQ section is not as extensive as many of the other top sportsbooks on the market. Only 22 questions and answers are listed on the page, so if a customer's question or concern does not pertain to those 22 questions, then they will have to contact customer support directly.

Responsible Gaming Tools

Responsible gaming tools will not be advertised or used in marketing campaigns, but they are still incredibly important for sportsbooks to offer. The Betly Sportsbook offers two primary gaming tools centered around setting limits or self-exclusion.

Customers can set deposit limits within the app, which can be daily, weekly, or monthly, depending on their needs. Users can also choose to temporarily or permanently exclude themselves from gambling activity. If limits and self-exclusion are not enough, customers can also find the gambler anonymous hotline number specific to their state right on the app or website.

Mobile Betting With Betly Sportsbook

If simplicity is what a customer is searching for in a mobile sportsbook app, then the Betly Sportsbook app would be a good place to start. There are no eye-popping background colors or promotion advertisements, just an easy-to-navigate platform that runs efficiently under a good internet connection.

Finding a specific sporting event or betting option is seamless, allowing users to focus on what they are meant to focus on when using the app. Users can find everything from live betting options to the promotions tab all within the home page, which cuts down on tedious searching.

Stability-wise, the app is very responsive, and we ran into no issues with glitches or crashes no matter how much we were doing in a session of use. As the app expands into more states, its layout and efficiency will make it a competitive name on the market.

Downloading The Betly Sportsbook App

When looking to download the Betly Sportsbook app, customers can search for and find it in either the App Store or Google Play Store. During the process of downloading the app, customers must make sure they are selecting and downloading the app specific to their operating state, as all three available states have their own app.

All three apps have a 3 out of 5-star rating in the App Store, and in the Google Play Store, the Arkansas-specific app has 4.3 out of 5 stars, and the Tennesseee-specific app has 3.7 out of 5.

Web Platform

The Betly Sportsbook website has an almost identical layout to the mobile app, including its simple design that is easy to navigate. With a wider design on the website version, customers can see every function the sportsbook offers all right on the home page, which makes finding a specific game or event a seamless process.

Under a good internet connection, the website's responsiveness was very solid, which allowed for an efficient experience with every use. Any level of sportsbook user, from avid to beginner, will be able to appreciate what the website has to offer and how it runs.